Last updated: October 6, 2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data.
Last updated: October 6, 2025
Welcome to CogniaAI. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit or use our website, services, or applications.
Cognia AI LLC
Texas, United States
Registered Office: Virtual
Email: emrebenian@cogniaai.com
We may collect the following types of personal data, depending on your interaction with us:
| Category | Data Types |
|---|---|
| Account & Identity | Name, username, email address, password (hashed), profile info |
| Contact & Communication | Email, phone number, mailing address |
| Usage & Analytics | IP address, device identifiers, browser, OS, pages visited, timestamps |
| Service Input | Text, documents, media, prompts you submit |
| Payment & Billing | Payment method (masked), billing address, transaction history |
| Support & Feedback | Support tickets, chat transcripts, user comments |
We may also derive or infer additional information (e.g. usage patterns, preferred settings).
We use your personal data for the following purposes:
We will always strive to limit usage to what is necessary for these purposes.
Where applicable under European data protection law, our legal bases include:
We and our partners use cookies and similar technologies (e.g. web beacons, local storage) to:
You can manage or disable cookies via your browser or device settings, but note that disabling some cookies may reduce functionality or degrade your experience.
We may share your personal data under the following circumstances:
We will not sell your personal information to third parties.
Because we may host or process your data using cloud services or servers located in different countries (e.g. United States, Turkey, EU), your data may be transferred outside your home jurisdiction. Where transfers occur, we will ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses, EU adequacy, etc.) to protect your rights.
We retain personal data no longer than necessary for the purposes for which it was collected or as required by law. Retention periods vary by data category (e.g. account data while account is active, transactional data for tax compliance). We also periodically delete, anonymize, or archive data as appropriate.
Depending on your jurisdiction, you may have the following rights:
You may exercise these rights by contacting us at emrebenian@cogniaai.com. We may request proof of identity before fulfilling certain requests.
You may also: Unsubscribe from marketing emails, disable cookies and trackers (via browser settings), delete or deactivate your account (subject to consequences for access).
We take reasonable technical, administrative, and organizational measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:
While we strive for strong security, no system is perfect. In case of a data breach, we will follow legal obligations to notify affected users and authorities.
Our Services are not intended for children under the age of 13 (or higher threshold under local law). We do not knowingly collect personal data from children without parental consent. If you believe we have collected data from a minor, please contact us to request deletion.
Our Services may include links to external websites, embedded content, or third-party services (e.g. social media, analytics, maps). We are not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time to reflect changes in practices, features, legal requirements, or new technology. We will post the updated policy on our website with a new "Last updated" date and, where appropriate, notify you (e.g. via email). Your continued use after modifications means you accept the revised policy.
To the maximum extent permitted by law, we disclaim liability for losses, damages, or claims arising from the use (or inability to use) the Services or third-party links, except where liability cannot be excluded under applicable law. This policy does not create contractual rights beyond those in our Terms of Use.
For any questions or concerns about this Privacy Policy, please contact our privacy team.